Standard delivery across Australia costs AUD $27.50 below a goods subtotal after discounts of AUD $100 and is free at AUD $100 or more. Prices include GST. Allow 24 to 48 hours for handling before dispatch, then an estimated 5 to 7 days for delivery. Delivery estimates vary by location; express delivery is not offered.
Change-of-mind returns: 15 days from purchase, original packaging and proof of purchase required; AUD $39 deducted per order, original delivery charges excluded, and buyer-paid tracked return postage to the originating warehouse. A 12.5% fee applies to eligible change-of-mind cancellations. These conditions do not limit Australian Consumer Law rights.
Refunds are processed within 24 to 48 hours after receipt of the returned item, subject to the return assessment; payment-provider processing can take longer.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Australian Consumer Law's consumer guarantees, return postage included.
Shipping details · Refunds and returns