{
  "count": 41,
  "faqs": [
    {
      "question": "What does STEM Learning Company sell?",
      "answer": "Our online range includes robot and electronics kits, microscopes, telescopes, science activity kits, marble runs, model vehicles and puzzle cubes.",
      "source": "general",
      "url": "https://stemlearning.net.au/contact-us"
    },
    {
      "question": "Can I visit a showroom or attend a workshop?",
      "answer": "We sell online with delivery across Australia. We do not offer showroom visits, collection or workshops.",
      "source": "general",
      "url": "https://stemlearning.net.au/contact-us"
    },
    {
      "question": "How do I choose a kit?",
      "answer": "Start with the activity the learner wants to try, then check the product instructions, age guidance, workspace and adult supervision needed. Contact us about any detail needed before purchase.",
      "source": "general",
      "url": "https://stemlearning.net.au/contact-us"
    },
    {
      "question": "How much is delivery?",
      "answer": "Standard delivery across Australia costs AUD $27.50 below a goods subtotal after discounts of AUD $100 and is free at AUD $100 or more. Prices include GST. Allow 24 to 48 hours for handling before dispatch, then an estimated 5 to 7 days for delivery. Delivery estimates vary by location; express delivery is not offered.",
      "source": "general",
      "url": "https://stemlearning.net.au/contact-us"
    },
    {
      "question": "Can I return an order?",
      "answer": "Change-of-mind returns: 15 days from purchase, original packaging and proof of purchase required; AUD $39 deducted per order, original delivery charges excluded, and buyer-paid tracked return postage to the originating warehouse. A 12.5% fee applies to eligible change-of-mind cancellations. These conditions do not limit Australian Consumer Law rights.",
      "source": "general",
      "url": "https://stemlearning.net.au/contact-us"
    },
    {
      "question": "How can I contact the shop?",
      "answer": "Email theteam@stemlearning.net.au or call 0495 092 753. For an existing order, include the order number and the email used at checkout.",
      "source": "general",
      "url": "https://stemlearning.net.au/contact-us"
    },
    {
      "question": "Which payments are accepted?",
      "answer": "Credit and debit card payments through Stripe, and PayPal. Prices are in Australian dollars and include GST.",
      "source": "general",
      "url": "https://stemlearning.net.au/contact-us"
    },
    {
      "question": "What is this product?",
      "answer": "A magnetic marble track set for building and rearranging runs. Arrange the track pieces, release a marble and change the route to explore its movement.",
      "source": "Magnetic Marble Run",
      "url": "https://stemlearning.net.au/magnetic-marble-run/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Magnetic Marble Run",
      "url": "https://stemlearning.net.au/magnetic-marble-run/"
    },
    {
      "question": "What is this product?",
      "answer": "A construction set for building a marble run. Connect track sections, test a route with a marble and rebuild it in a different arrangement.",
      "source": "Marble Run Set",
      "url": "https://stemlearning.net.au/marble-run-set/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Marble Run Set",
      "url": "https://stemlearning.net.au/marble-run-set/"
    },
    {
      "question": "What is this product?",
      "answer": "A model vehicle construction kit for hands-on assembly. Build model vehicles from the supplied parts and follow the assembly instructions for each design.",
      "source": "Model Car Kits",
      "url": "https://stemlearning.net.au/model-car-kits/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Model Car Kits",
      "url": "https://stemlearning.net.au/model-car-kits/"
    },
    {
      "question": "What is this product?",
      "answer": "A kit for assembling a mechanical pinball game. Put the parts together using the supplied instructions, then try the completed game.",
      "source": "DIY Pinball Machine",
      "url": "https://stemlearning.net.au/pinball-machine-diy/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "DIY Pinball Machine",
      "url": "https://stemlearning.net.au/pinball-machine-diy/"
    },
    {
      "question": "What is this product?",
      "answer": "An electronics kit with snap-together circuit components. Build circuits on the base grid using the supplied project instructions. An adult should check connections and battery requirements before use.",
      "source": "Electronics Exploration Kit",
      "url": "https://stemlearning.net.au/electronics-exploration-kit/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Electronics Exploration Kit",
      "url": "https://stemlearning.net.au/electronics-exploration-kit/"
    },
    {
      "question": "What is this product?",
      "answer": "A robot car kit for assembling electronic and mechanical components. Follow the supplied setup instructions for the car and its controls. Check device and software compatibility with us before ordering.",
      "source": "Robotics Car",
      "url": "https://stemlearning.net.au/robotics-car/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Robotics Car",
      "url": "https://stemlearning.net.au/robotics-car/"
    },
    {
      "question": "What is this product?",
      "answer": "A foot-pump air rocket launcher for outdoor activities. Connect the launcher and pump, place a rocket on the tube and launch in a clear outdoor area with adult supervision.",
      "source": "Air Rocket Launcher",
      "url": "https://stemlearning.net.au/air-rocket-launcher/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Air Rocket Launcher",
      "url": "https://stemlearning.net.au/air-rocket-launcher/"
    },
    {
      "question": "What is this product?",
      "answer": "A marble maze puzzle with towers and challenge cards. Arrange the towers to make a route for the marble, then test the route against the challenge.",
      "source": "Gravity Maze Game",
      "url": "https://stemlearning.net.au/gravity-maze-game/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Gravity Maze Game",
      "url": "https://stemlearning.net.au/gravity-maze-game/"
    },
    {
      "question": "What is this product?",
      "answer": "A folding magnetic puzzle cube in the Black & White design. Fold and turn the connected sections to explore different shapes. Choose the design shown on this page.",
      "source": "Shape Shifting Box - Black & White",
      "url": "https://stemlearning.net.au/shape-shifting-box/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Shape Shifting Box - Black & White",
      "url": "https://stemlearning.net.au/shape-shifting-box/"
    },
    {
      "question": "What is this product?",
      "answer": "A folding magnetic puzzle cube in the Blue Planet design. Fold and turn the connected sections to explore different shapes. Choose the design shown on this page.",
      "source": "Shape Shifting Box - Blue Planet",
      "url": "https://stemlearning.net.au/shape-shifting-box-blue-planet/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Shape Shifting Box - Blue Planet",
      "url": "https://stemlearning.net.au/shape-shifting-box-blue-planet/"
    },
    {
      "question": "What is this product?",
      "answer": "A folding magnetic puzzle cube in the Elements design. Fold and turn the connected sections to explore different shapes. Choose the design shown on this page.",
      "source": "Shape Shifting Box - Elements",
      "url": "https://stemlearning.net.au/shape-shifting-box-elements/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Shape Shifting Box - Elements",
      "url": "https://stemlearning.net.au/shape-shifting-box-elements/"
    },
    {
      "question": "What is this product?",
      "answer": "A folding magnetic puzzle cube in the Optical Illusion design. Fold and turn the connected sections to explore different shapes. Choose the design shown on this page.",
      "source": "Shape Shifting Box - Optical Illusion",
      "url": "https://stemlearning.net.au/shape-shifting-box-optical-illusion/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Shape Shifting Box - Optical Illusion",
      "url": "https://stemlearning.net.au/shape-shifting-box-optical-illusion/"
    },
    {
      "question": "What is this product?",
      "answer": "A robot construction kit for assembling and exploring moving models. Build the mechanical parts, then observe how the model moves. Check the supplied power and assembly instructions before use.",
      "source": "Building Robotics",
      "url": "https://stemlearning.net.au/building-robotics/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Building Robotics",
      "url": "https://stemlearning.net.au/building-robotics/"
    },
    {
      "question": "What is this product?",
      "answer": "A construction kit for hands-on exploration of robot models. Assemble components and explore mechanical movement. Check the supplied power and assembly instructions before use.",
      "source": "STEM Robotics Kit",
      "url": "https://stemlearning.net.au/stem-robotics-kit/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "STEM Robotics Kit",
      "url": "https://stemlearning.net.au/stem-robotics-kit/"
    },
    {
      "question": "What is this product?",
      "answer": "A microscope kit for looking closely at prepared specimens. Explore small details with the microscope and slide accessories. An adult should help with setup and handling slides.",
      "source": "Children's Microscope Kit",
      "url": "https://stemlearning.net.au/childrens-microscope-kit/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Children's Microscope Kit",
      "url": "https://stemlearning.net.au/childrens-microscope-kit/"
    },
    {
      "question": "What is this product?",
      "answer": "A telescope and tripod for exploring the night sky. Set up the telescope with an adult and practise locating objects. Never look at the Sun through a telescope.",
      "source": "Children's Telescope",
      "url": "https://stemlearning.net.au/childrens-telescope/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Children's Telescope",
      "url": "https://stemlearning.net.au/childrens-telescope/"
    },
    {
      "question": "What is this product?",
      "answer": "A science activity kit for trying practical experiments. Follow the included activity instructions with adult supervision. Check each activity for any extra household materials before starting.",
      "source": "Science Project Kits",
      "url": "https://stemlearning.net.au/science-project-kits/"
    },
    {
      "question": "How should I check suitability?",
      "answer": "Check the age guidance and warnings on the supplied packaging and instructions. Ask us before ordering if you need a particular age range, component specification or compatibility detail. Adult supervision is recommended; keep small parts away from young children.",
      "source": "Science Project Kits",
      "url": "https://stemlearning.net.au/science-project-kits/"
    }
  ]
}